PT Hotel Indonesia Natour (InJourney Hospitality), a subsidiary of the state-owned aviation and tourism company PT Aviasi Pariwisata Indonesia (Persero) or InJourney, is ready to provide excellent service to ensure the comfort and safety of travelers during the 2025 Idul Fitri holiday.
Idul Fitri is a highly anticipated celebration in Indonesia, especially for the tradition of mudik (homecoming) and family gatherings. The 2025 Lebaran holiday is expected to see a large increase in both domestic travelers and tourists. More than 10.8 million people are expected to travel by air through the 37 airports managed by InJourney Airports from March 21 to April 11, 2025.
To ensure smooth travel during the Lebaran holiday, InJourney has made various preparations in airports, flight services, and tourist destinations. The 37 airports managed by InJourney will operate 24 hours a day (except for I Gusti Ngurah Rai Bali Airport, which will close during Nyepi on March 29, 2024). Additionally, nearly 17,000 extra staff will be deployed to ensure passenger safety and security.
InJourney Group is also working with partners to manage the influx of tourists and has planned various events and programs to make the homecoming journey and Lebaran holiday more memorable.
InJourney’s Marketing Group Head, Retna Murti, said, “We are collaborating with all stakeholders to ensure smooth travel for both tourists and homebound travelers, from airports and flight services to tourist destinations.”
Retna added that the Lebaran holiday is a critical period for the aviation and tourism sectors, as it represents the peak of air travel and high mobility. This time is important for economic growth in Indonesia. "The aviation and tourism sector is a key driver of Indonesia’s economic growth, and this Lebaran period is crucial for the industry as it can significantly contribute to revenue and growth,” said Retna.
Anticipating Tourist Surge
InJourney, a hotel operator managing 38 properties, including 37 hotels and 1 educational institution, as well as owning 13 hotel portfolios, has developed various strategies to ensure all hotel units are prepared for the anticipated surge of tourists during the 2025 Eid holiday season. Through the "Kembali Fitri Sepenuh Hati" program, InJourney Hospitality aims to offer guests a memorable and meaningful holiday experience.
The company has made several preparations for the expected peak of tourist arrivals during Idul Fitri 2025, which is predicted to happen on the second day of Lebaran, April 1, 2025. In comparison, during the same period in 2024, InJourney properties had an occupancy rate of 77.9% with 3,623 rooms sold. During the two-day Idul Fitri 2025 celebration, all hotel clusters are expected to see higher occupancy rates. Bali is expected to have the highest at 81.2%, followed by Java at 76.7%, Sumatra at 75.4%, and Kalimantan at 71.4%.
Hotel occupancy across InJourney’s hotels is expected to rise, with the highest occupancy at The Meru Sanur, followed by other properties like Merusaka Nusa Dua, Truntum Kuta, Inna Sindhu Beach Bali, and The Manohara Yogyakarta.
To welcome the influx of tourists, InJourney Hospitality is offering special packages like Hari Raya stay deals, Halal Bi Halal Buffets, Lebaran gift packages, and exclusive promotions on digital platforms and online travel agents.
This is expected to lead to a 34% increase in Food & Beverage revenue during the 2025 Lebaran holiday compared to the previous year, driven by higher consumption, effective marketing strategies, and the expected rise in the number of guests.
Commitment to Service and Memorable Stays
InJourney Hospitality President Director, Christine Hutabarat, said that InJourney Hospitality has anticipated the spike in occupancy rates by ensuring that the quality of service and customer experience is maintained across all managed properties.
"InJourney Hospitality is committed to offering the best service with the warmth of Indonesian hospitality at every touchpoint. We continue to improve our operations, facilities, and staff competencies to ensure our guests' comfort during the 2025 Idul Fitri period," said Christine.
The customer journey is vital in creating a memorable experience that encourages loyalty and contributes positively to the growth of the tourism sector.
Special Idul Fitri Promotions at InJourney Hotels
To celebrate Idul Fitri, InJourney Hospitality is offering various special promotions across all hotel units:
Inna Bali Heritage Hotel: A Lebaran Dinner Package for IDR 144,600 net per package and a 3D2N Staycation package starting at IDR 1,000,000 net for a Standard Room, or IDR 1,100,000 net for a Deluxe Room, including breakfast and dinner for 2.
The Patra Bali Resort & Villa: A Lebaran Package starting at IDR 2,700,000 net, including breakfast, airport transfer, 20% off Food & Beverages, 10% off Laundry, and a 2 PM late check-out.
Truntum Kuta Bali: A Festive Eid Al Fitr Dinner for IDR 150,000 net per person, with a special Indonesian menu.
Grand Inna Samudera Beach: The Bintang Berlebaran Indah dan Tenang package for IDR 1,499,000 per night, including breakfast and dinner for two, plus a special Halal Bi Halal Food & Beverage package for IDR 150,000 net per person.
KHAS Surabaya: An Eid-Al Mubarak package for IDR 480,000 net per night, including breakfast for two and a welcome drink, available from March 30-31, 2025.
Khas Parapat: The Eid Mubarok Celebration Room Package at IDR 2,160,000 net per person, including lunch, dinner, and free access to Lake Toba.
Merumatta Senggigi Lombok: A beachfront Halal Bi Halal package for IDR 228,000 net per person, with all-you-can-eat options.
Khas Palu: The Stay & Dine package for IDR 1,228,000 net per room, including lunch or dinner for two and a 10% discount on spa treatments, plus the Ketupat Raya Hampers package for IDR 350,000 net.
Truntum Padang: A Halal Bi Halal package starting at IDR 150,000 net per person from April 1-30, 2025, with an option for a stay package starting at IDR 888,000 net per night, including breakfast and dinner for two.
These special offers aim to provide a comfortable and memorable stay for guests during the Lebaran holiday.
“InJourney Hospitality is committed to delivering the best service to ensure customer satisfaction. With these special programs and promotions, we hope to become the top choice for people celebrating Idul Fitri with their families and loved ones,” concluded Christine.
