The Westin Jakarta is thrilled to announce the appointment of Thomas Glaser as its new General Manager. In this role, Glaser will oversee all executive and operational aspects of one of Jakarta’s highest fivestar hotels, ensuring the elevated standards of service and guest experience.
Thomas Glaser brings over 20 years of extensive hospitality experience to The Westin Jakarta. Prior to this appointment, he served as General Manager at Hilton Bandung for four years, where he successfully repositioned the hotel, enhanced operational efficiency and guest satisfaction. His previous roles include Commercial Director and Director of Operations at Conrad Koh Samui Resort & Residences from 2016 to 2020, where he demonstrated exceptional leadership in both business development and operational excellence.
Glaser's notable career also includes key positions at renowned hotels such as Le Meridien Grand Hotel Nuremberg, Sheraton Essen Hotel, DoubleTree by Hilton Sukhumvit Bangkok and Hilton Sukhumvit Bangkok. His diverse background equips him with a comprehensive understanding of the hospitality industry and a passion for delivering memorable guest experiences.
"I am both honored and committed to continuing the successful management of The Westin Jakarta. My vision for the future is to create truly unforgettable experiences for our guests, elevating our culinary offerings and setting new standards of excellence. At the heart of this vision is a dedication to empowering our talented team, fostering a culture of exceptional service and inspiring them to deliver the highest level of hospitality,” Glaser states. He continues, “I am confident that by attracting, developing and supporting our associates, we will solidify The Westin Jakarta’s position as a leader in Indonesia’s hospitality industry. We are also focused on enhancing our services and offerings to reflect the six Westin pillars, always aligned with our core values."
"We are excited to welcome Mr. Thomas Glaser to our team, bringing a wealth of experience and fresh perspectives. Glaser’s leadership will undoubtedly drive our continued growth and innovation in the market," said Yudith Dwi Astuti, Director of Marketing Communications.
Outside of his professional life, Glaser enjoys traveling and is keenly interested in travel photography. He is also an avid sports enthusiast, participating in activities such as golf and fitness, and enjoys reading and cooking in his spare time.
The Westin Jakarta is an iconic premium hotel that redefines hospitality in the heart of the city, offering breathtaking 360° views from the 50th to 69th floors of the Gama Tower. With 255 inspiring guestrooms designed for comfort and tranquility, guests can truly unwind amidst uninterrupted city panoramas. To THE WESTIN JAKARTA Jl. HR Rasuna Said Kav. C-22 Jakarta, Indonesia 12940 T +62 21 2788 7788 westin.com/jakarta enhance the guest experience, The Westin Jakarta features three unique dining venues: the all-day dining Seasonal Tastes, the highest Nikkei dining and rooftop bar Henshin, as well as Daily Treats lounge on the Sky Lobby. The five-star hotel has just been recently awarded for two consecutive years as Indonesia’s Leading Business Hotel by World Travel Awards in 2023 and 2024.
More than just a place to stay, The Westin Jakarta empowers guests to become the best versions of themselves through its distinct pillars: Sleep Well, Eat Well, Move Well, Feel Well, Work Well and Play Well. At the Westin, every aspect of guest stay is curated to support the well-being and elevate their experience. Guests are invited to experience an unforgettable getaway with Marriott Bonvoy. Members are eligible for complimentary Late Checkout, Welcome Gift, Enhanced Room Upgrade and more. Enroll for free today here and enjoy Marriott Bonvoy points which can be redeemed for free nights and dining worldwide.
For more information about The Westin Jakarta, please follow our Instagram at @thewestinjakarta and visit our website.
