The Langham, Jakarta is delighted to announce the appointment of Mathias Ess as the new Director of Operations. In his new role, Mathias will oversee the day-to-day operations of the entire hotel, meticulously managing the 224 luxurious rooms & suites, five exquisite restaurants and bars, and expansive function spaces that cater to every event with grace and style. Renowned as the epitome of luxury, The Langham, Jakarta, is also home to the esteemed Chuan Spa, poised to excel under Mathias's dedication to delivering exceptional guest experiences. By cultivating a culture of teamwork and continuous refinement, Mathias aims to enhance The Langham, Jakarta's reputation as the ultimate haven of luxury and sophistication.
Having joined The Langham, Jakarta team in 2022 as the Director of Food & Beverage, Mathias has consistently demonstrated unwavering dedication and a pursuit of excellence. To Mathias, true leadership means inspiring and empowering a cohesive team, fostering a shared sense of purpose and dedication that ultimately leads to extraordinary results. "When we communicate the purpose behind our tasks, we ignite a sense of passion and commitment in our team, leading to extraordinary outcomes", said Mathias.
Mathias Ess brings a forward-thinking perspective to The Langham, Jakarta, drawing upon his extensive background in the hospitality industry. With a distinguished record of accomplishment of elevating food and beverage services at esteemed Hotels worldwide, including in China, Cambodia, Sydney, and Germany, Mathias is poised to introduce innovation and excellence to the hotel's offerings. His primary focus will be on enriching guest experiences through creative F&B concepts, strategic promotions, and a commitment to operational excellence. Additionally, Mathias will concentrate on optimising all of all operational aspects of the hotel, including guest services, housekeeping, and facilities management, to ensure seamless and exceptional service across all departments.
"It is a pleasure to promote Mathias to the role of Director of Operations," said Alexander Poindl, General Manager. "His vision, dedication, and deep industry knowledge uniquely position him to empower our team in delivering exceptional guest experiences and driving the hotel to new heights of success." By fostering a culture of teamwork and continuous improvement, Mathias aims to solidify The Langham, Jakarta's reputation as a premier destination for luxury and sophistication.
The Langham, Jakarta
District 8, SCBD, Lot 28
Jakarta 12190, Indonesia
