Mirella Pandjaitan
Sep 01, 2025
Closure of toll gates, shopping malls, and public transportation modes has struck the livelihoods of Jakartans over the weekend. Nonetheless, the new month sees Jakarta bouncing back - though by baby steps.
Work From Home scheme
Most companies have issued work-from-home (WFH) to take place for security purposes. On 29th August 2025, the Head of the Jakarta Province Manpower, Transmigration, and Energy Office, Syaripudin, issued a Circular Letter regarding an appeal to companies and workers near urban business centres in Jakarta to WFH.
The circular detailed that for companies or workplaces whose nature and type of work are conducted continuously (24 hours) or providing direct service to the public, a combination of WFH and WFO (work from office) can be applied.
Five toll gates remain temporarily closed
PT Jasa Marga (Persero) Tbk is focused on infrastructure repair efforts and accelerating transaction service recovery at several toll gates within Jakarta. It is recorded that five toll gates remain temporarily closed until Monday, 1st September 2025, morning. These include:
- Kuningan 1 Gate
- Slipi 1 Gate
- Slipi 2 Gate
- Pejompongan Gate
- Semanggi 2 Gate
Meanwhile, two toll gates have been reopened, operating with the assistance of mobile reader officers, and can be passed by road users:
- Senayan Gate towards Grogol
- Semanggi 1 Gate towards Cawang
“We sincerely apologise to toll road users for the disruption of services and temporary closure at seven toll gates on the Cawang-Tomang-Pluit Toll Road due to damage,” said Jasa Marga President Director, Rivan Achmad Purwantono, in his statement on Sunday, 31st August.
Currently, the field maintenance team continues cleaning up the remnants of fire damage with repairation priority on transaction services so that operations at the toll gates can be resumed immediately. Jasa Marga urges all road users to continue to comply with the directions of field officers and use the alternative routes determined until conditions are declared safe.
Free Transjakarta, MRT, and LRT fares for a week
The Jakarta Transportation Agency, through @dishubdki on Instagram, announced free public transportation fares while in the process of restoring and repairing all services in the city.
These free fares are intended for the MRT, LRT, and Transjakarta systems for a week, from 31st August at midnight until 7th September 2025 at 11:59 PM. Note that the fare will appear as Rp 1 for the purpose of passenger trip recording on one of the transportation modes.
Below is the list of public transportation with free fares:
- BRT
- Jakarta MRT
- Jakarta LRT
- Non-BRT
- Transjabodetabek
Moreover, the Jakarta Transportation Agency stated this free fare policy does not apply to Mikrotrans services, Transjakarta Cares, and Free Buses for certain social groups. Whereas Royaltrans still charges the normal fare.
The following payment methods can be used to access the free fares:
- BCA Flazz
- BNI TapCash
- BRI Brizzi
- Jakcard
- JakLingko App
- JakLingko Card
- KMT
- Mandiri e-money
- MyMRTJ App
More payment details for the MRT
MRT Jakarta on Monday, 1st September, announced via Instagram that services have returned to normal operations, serving customers at all stations from Lebak Bulus to Bundaran HI Bank Jakarta, and vice versa. “Operations are on weekdays from 05:00 to 24:00 WIB with train intervals every five minutes during peak hours and 10 minutes at normal times,” as quoted on @mrtjkt on Instagram.
MRT users can follow the payment methods below:
- Bank-issued electronic money cards from 2019 onwards
- Multi-Trip Card (KMT) or JakLingko card
- QR ticket from the MyMRTJ app
- QR ticket from MyMRTJ Lite vending machines at MRT Jakarta stations (including an issuance fee of Rp 2,000 per purchase).
However, the Rp 1 free fare applies to users of the MyMRTJ app that is linked with certain e-wallets, namely:
- AstraPay
- blu BCA digital bank account with a minimum balance of Rp 1
- DANA
- GoPay
- iSaku
- Kredivo account with remaining credit limit
- Mastercard credit card
Damages to Jakarta’s public transportation
Officers from the Jakarta Provincial Government began cleaning streets, Transjakarta stops, and MRT stations that were damaged and burned. The Istora Senayan MRT station was woefully one of the few. This prompted the MRT to only operate under a shorter loop from Lebak Bulus to Blok M BCA from 6 AM to 11 PM over the weekend.
Moreover, a total of 16 Transjakarta bus stops were damaged and vandalised, while six others were burned. According to the Head of Transjakarta Public Relations and CSR Department, Ayu Wardhani, these stops include:
- Bendungan Hilir Stop
- Bidara Cina Stop
- Cililitan Stop
- Jatinegara Stop
- Kampung Melayu Stop
- Kejaksaan Agung Stop
- Kramat Sentiong Stop
- Kwitang Stop
- Masjid Agung Stop
- Matraman Baru Stop
- Non-BRT Gelora Bung Karno 1 Stop
- Non-BRT Polda Metro Jaya 1 Stop
- Pemuda Pramuka Stop
- Petamburan Stop
- Semanggi Stop
- Widya Candra Telkomsel Stop
Moreover, Wardhani stated the six Transjakarta stops are:
- Bundaran Senayan Stop
- Gerbang Pemuda Stop
- Polda Metro Jaya Stop
- Senayan Bank DKI Stop
- Senen Toyota Rangga Stop
- Sentral Senen Stop
Fate of Jakarta’s shopping malls and gas stations
Shopping malls such as Senayan Park, Plaza Senayan, Senayan City, and Plaza Indonesia have now resumed normal operating hours, from 10 AM to 10 PM. The Indonesian Retailers and Shopping Centre Tenants Association (Hippindo) recorded a decline in visitor numbers over the past weekend. According to the Hippindo Secretary-General, Haryanto Pratantara, security is still maintained in shopping malls, ensuring none have experienced any looting.
On the other side of the coin, PT Pertamina Patra Niaga Western Java Region ensures that all Public Fuel Filling Stations (SPBU) in the Jakarta area, including South Jakarta, West Jakarta, and Central Jakarta, remain active to serve energy needs optimally. The reliability of energy distribution facilities and infrastructure is closely monitored, and the institution is ready to take quick action if disturbances are found in the field.
