Juliana Siahaan
May 16, 2025
Archipelago Strengthens Its Commitment as An Inclusive Workplace for People with Disabilities
Archipelago remains committed to creating an equitable work environment for everyone, including individuals with disabilities. As the largest hotel operator in Southeast Asia, Archipelago believes that diversity is not just an abstract value but a powerful force that drives innovation and excellence. With over 300 properties across the region, the company opens its doors to individuals with disabilities, offering them opportunities to grow and thrive in the hospitality industry.
“Excellence is not only about delivering the best service to our guests, but also about fostering a work environment where everyone has equal opportunities,” said John Flood, CEO of Archipelago. “We believe that by building inclusive and diverse teams, we strengthen our company and create a broader social impact.”
To support this vision, Archipelago and its brands—including Aston, The Alana, Quest, and favehotel—actively recruit individuals from diverse backgrounds and conditions. Employment opportunities are available for individuals with dwarfism, certain autism spectrum conditions, hearing impairments, speech disabilities, paraplegia, and visual impairments. These individuals are welcomed into various departments, including Front Office, Finance, Food & Beverage (both Product and Service), Housekeeping, and Engineering.
A Real Commitment Across Indonesia
Archipelago has already implemented this inclusive recruitment program across a number of its properties, including those in Jakarta, Tasikmalaya, Kuta, Mataram, Yogyakarta, Gorontalo, Jambi, Pamanukan, Bandung, and Sidoarjo. Through this wide-reaching initiative, the company strives to create more meaningful career opportunities in hospitality for individuals with disabilities.
Support and Training for Employees with Disabilities
In line with its commitment, Archipelago offers comprehensive support to employees with disabilities, ensuring that every property provides accessible work environments and customized training programs designed to foster personal and professional growth.
These programs include:
Job Skills Training: Customized training programs tailored to the individual strengths and needs of each employee.
Mentorship and Coaching: One-on-one guidance from experienced mentors to support adaptation, confidence-building, and long-term growth in the workplace.
Awareness and Education: Company-wide initiatives that promote understanding and encourage a culture of inclusivity and collaboration among all team members.
Creating Opportunities for a Better Future
Archipelago believes that providing job opportunities for people with disabilities is not only about employment, but also about empowering individuals with confidence, independence, and a deeper sense of purpose. This inclusive initiative reflects two of the company’s core values: Compassion and Integrity.
Compassion is rooted in the belief that there is always an opportunity to make a positive difference. For Archipelago, true excellence is not measured by personal achievements or wealth, but by the positive impact one makes on others. Welcoming individuals with disabilities into the Archipelago family is a genuine reflection of this value in action.
Integrity is evident in Archipelago’s commitment to acting with honesty, consistency, and accountability in every decision and action, whether visible or not. Creating equal opportunities for all, including inclusive employment practices, is a clear reflection of this principle.
In line with its mission to always deliver more than expected, Archipelago invites individuals who are seeking a purpose-driven and inclusive workplace to explore career opportunities at https://archipelagohotels.com/careers.
Through ongoing efforts like these, Archipelago remains committed to building a fairer, more inclusive, and supportive work environment for everyone, including people with disabilities.
