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Everything You Need to Know Before Visiting Surabaya

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Surabaya, Indonesia's second-largest city, is a vibrant hub of culture, commerce, and history. As a gateway to East Java and beyond, it offers travelers a mix of modern urban life and traditional Indonesian charm. Whether you're visiting for business, leisure, or exploration, it’s important to prepare for your trip. Here's everything you need to know before visiting Surabaya, from what to pack to understanding the local culture.  

Everything You Need to Know Before Visiting Surabaya

What to Pack 

What to Pack
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When packing for Surabaya, the city’s tropical climate should be your first consideration. The weather is typically warm and humid year-round, with temperatures ranging from 27°C to 34°C. Lightweight, breathable clothing made from cotton or linen is ideal for staying comfortable in the heat. If you’re planning outdoor activities or walking tours, don’t forget a wide-brimmed hat, sunscreen, and sunglasses to protect yourself from the sun. A reusable water bottle is also handy to stay hydrated throughout the day. Rainfall is another factor to consider, especially if you’re visiting during the wet season from November to April. A compact umbrella or a lightweight rain jacket will be useful for sudden showers, and waterproof footwear can make exploring the city much easier during this time. For your daytime adventures, comfortable walking shoes are a must, as Surabaya’s attractions often require exploring on foot.

Social Etiquette in Surabaya

Social Etiquette
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If your itinerary includes visits to mosques or temples, modest clothing is recommended. Wearing long sleeves and pants or a skirt that covers the knees is a sign of respect in these sacred spaces. Women may also want to bring a scarf to cover their heads when visiting mosques. Surabaya is a melting pot of cultures and traditions, and understanding local customs will help you navigate social situations with ease. Indonesians in general, and Surabayans in particular, are known for their warm hospitality. Smiling and greeting people with “selamat pagi” (good morning) or “selamat siang” (good afternoon) & “Permisi” (Excuse me) is a polite way to interact. A handshake, often accompanied by a slight nod, is the standard form of greeting, but remember that physical contact between men and women is less common in some way. Respect for elders and authority is deeply ingrained in Indonesian culture, so addressing people formally and using titles like “Bapak” (Mr.) or “Ibu” (Mrs./Ms.) is appreciated. When giving or receiving something, use your right hand or both hands as a gesture of politeness. The left hand is considered impolite in many social contexts. 

Dining etiquette in Surabaya is relatively relaxed, & eating with your hands is acceptable in many traditional settings, but utensils are usually provided. When dining out, tipping is not mandatory, but leaving a small amount as a token of appreciation for good service is welcomed. 

Getting Around Surabaya
The city’s traffic can be overwhelming, especially during peak hours. If you’re not used to navigating chaotic streets, apps like Grab or Gojek can simplify your transportation needs. These ride-hailing services are affordable and widely available, offering motorbike taxis as well as car options. Public transportation is limited, so these apps are often the most convenient way to get around.  

Must-Try Local Dishes

Rawon
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Surabaya is a food lover’s paradise, and sampling the local cuisine is an essential part of any visit. Iconic dishes like rawon, a rich beef soup, and rujak cingur, a traditional salad with a tangy peanut sauce, showcase the region’s unique flavors. Don’t miss the chance to try sate klopo, coconut-marinated satay skewers, or lontong balap, a savory rice cake dish. Street food is safe to try in most places, but sticking to busy stalls with high turnover is a good rule of thumb.  

Best Time to Visit

Best Time to Visit Surabaya
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Another important aspect of your visit is being prepared for cultural events and holidays. Surabaya hosts various festivals throughout the year, such as Heroes Day celebrations in November. These events offer a glimpse into the city’s vibrant traditions but may also lead to crowded streets and limited accommodations. Booking your stay in advance is recommended during such times. When it comes to shopping, Surabaya offers a blend of modern malls and traditional markets. Tunjungan Plaza and Pakuwon Mall cater to luxury and high-street shoppers, while markets like Pasar Genteng are great for finding local snacks and souvenirs. Bargaining is common in traditional markets, so don’t hesitate to negotiate for a fair price.  

Lastly, ensure your travel documents are in order before arriving. For most visitors, a valid passport and visa are required to enter Indonesia. Check the specific entry requirements for your nationality, and consider purchasing travel insurance.