In dealing with New Normal Crown Prince Hotel Surabaya tightened the Covid-19 prevention protocol. We are committed to prepare for the best, so that guests are comfortable and safe during their activities at the hotel. We provide disinfection chamber at hotel terrace. Each guest enters through one lane and must pass through this chamber. After that, security team will check body temperature and give hand sanitizer. This procedure applies not only to guests, but also to all employees.

In the check-in process we encourage guests to take queue. Guests do not need to worry while waiting because our lobby is spacious and comfortable. The front office team has also been equipped with acrylic block, hand glove and masks. Each guest is also required to wear masks in all areas of the hotel. If guest don’t bring mask, we also provide mask at the front office.

The use of elevators is also limited in capacity and marked so that guests can keep their distance. The housekeeping team also regularly disinfects rooms, hallways and public areas. Not only in terms of rooms and public areas. We also ensure that every food served to guests is fresh, healthy and hygienic. During the process of serving food, from kitchen staff to service, it is equipped with hand gloves and mouth mask.

“We try our best to maintain the cleanliness of the hotel environment, both physically and manning by not neglecting guest comfort. Every guest should experience a stay like our tagline: Refuel, Renew, Relax, “said General Manager of Crown Prince Hotel Surabaya, Nuralamsyah Arifin.

In addition to staying guests, Crown Prince Hotel Surabaya has also been opened to guests in the same procedure. “We have received several banquet reservations for meetings and birthdays, of course we have adjusted to New Normal standards in terms of capacity and food supply,” said Rendhy as Food & Beverage Supervisor.

We have released several packages in line with this New Normal trend. Two of them are Relax Meeting and New Normal Wedding Akad. Relax meeting is intended for guests who want a private meeting, with capacity of 5 people, Crown Prince opens the opportunity for guests to feel the private atmosphere of a meeting in the Classy Room. Only starting from IDR 1,500,000 / package includes a la carte lunch for 5 people, coffee break and also TV standing.

For the New Normal Marriage Agreement, the package starts at Rp. 6,000,000 including a buffet for 30 pax, standard decoration, bridal rooms in the Classy Room including room decoration, VIP parking, valet service for all guests, standard sound system, LCD &

projector, reception table, access to photos in all areas of the hotel. Special rates will also be given to families of brides if you want to stay here.

If you are interested in holding an event or staying at the Crown Prince Hotel Surabaya, contact us and get special prices and other attractive benefits.

Jl . Basuki Rahmat No 123 – 127 Surabaya. East Java -Indonesia 60271
P +62315450090 F. +623154650089