After undergoing a rejuvenation process for four months, Sheraton Surabaya Hotel & Towers proudly announces the reopening of the Sheraton Spa located on the Mezzanine floor. This coincides with the refurbishment of the Fitness Centre, which is now integrated into Sheraton Spa.
Sheraton Spa: Bringing a Fresh and Holistic Spa Experience
Andi B. O., General Manager of Sheraton Surabaya Hotel & Towers, expressed that fitness and relaxation facilities are not merely additional amenities but also means to enhance the overall customer experience. "We observe the hospitality industry trends showing increased interest in health and fitness services, as well as guests' desire for a holistic and refreshing experience during their hotel stays." This Spa refurbishment is an integral part of our long-term plan to renew all facilities at Sheraton Surabaya after standing for over 25 years. After completing the transformation of the Royal Suite in 2023, Sheraton Surabaya will introduce the Grand Ballroom and Deluxe Room with a new look in the second quarter of 2024.
Not many know that Spa itself originates from the Latin phrase "Salus per Aqua," meaning "health through water." Sri W., Manager of Sheraton Spa, stated that true Spa services should involve water in a standard sequence. "It begins with foot rinsing accompanied by light massages, followed by massages, and ends with soaking in a bathtub and shower. If this sequence isn't followed, it's not a Spa but just a regular massage session." Wulan said. In the Spa world, besides relaxation, there are also services where clients can feel refreshed after the treatment process. "We have various clients who need to undergo a consultation process first. Here, they are asked about their complaints and expectations after the treatment; some want to relax their bodies and sleep, while others want to be 'awakened' so they feel refreshed and can resume activities after the massage." said the woman who has been immersed in the spa world for over 18 years.
Embracing the concept of a City Spa, there is a service unique to this five-star hotel: the Healing Twin Massage. Sri W., Manager of Sheraton Spa, added that the Healing Twin Massage is a service favored by business travelers who have limited time for relaxation. "Healing Twin Massage is a service where one guest is attended to by two therapists simultaneously, reducing therapy time and providing guests with more leisure time amidst their busy schedules." However, it's not just about having two therapists; the movements performed must be synchronized and simultaneous. This technique must be learned carefully so that customers can truly feel its benefits. Additionally, Sheraton Spa also offers Shiatsu Massage, which is rare. "However, most of our customers prefer Traditional Massage," Wulan added.
The prices offered by Sheraton Spa vary, starting from six hundred thousand rupiahs per session with corporate discounts and Marriott Bonvoy member discounts. We also offer special promotions for guests, where in addition to taking advantage of the Marriott Bonvoy discount, guests can also enjoy discounts through corporate rates.