GHA is pleased to announce that Sunway Medical Centre in Kuala Lumpur, Malaysia ( was awarded Global Healthcare Accreditation’s Certification of Conformance with COVID-19 Guidelines for Medical Travel Programs on January 13th, 2022. Sunway Medical Centre is the first healthcare provider in Malaysia to achieve the COVID-19 Certification.

Established in November 1999, the largest private acute care hospital in Malaysia as well as a leading regional tertiary hospital in the ASEAN region, Sunway Medical Centre offers a comprehensive range of medical services, which include facilities and advanced medical technologies for outpatient and inpatient specialty care, health and wellness programs and 24-hour emergency services for local and international patients. With 26 centres of excellence, 616 licensed beds, more than 60 specialities and more than 200 specialists and sub-specialists, Sunway Medical Centre serves close to half a million patients annually and more than 40,000 international patient visits from 170 countries. These are coupled with a strong support system comprising of 2,600 dedicated personnel including medical consultants, professional allied health staff as well as trained and dedicated nursing staff. Sunway Medical Centre specialises in the areas of cancer, blood disease, nuclear medicine, orthopaedic, robotic assisted surgeries, gastroenterology, neurology, neurosurgery, cardiac and vascular, women and children. 

Global Healthcare Accreditation (GHA) for Medical Travel Services issued the COVID-19 Guidelines earlier this year to assist organizations in the medical and health tourism industries seeking to mitigate the risk of coronavirus infection for both domestic and international traveling patients and their companions. The guidelines are unique in that they focus on the entire care continuum, including interactions with the healthcare organization, hotel, and ground transportation.

The Certification of Conformance for hospitals and ambulatory centers is a three-year certification with annual reviews, which signals to medical travelers, referrers, and other payers that the organization has implemented the recommendations in the guidelines as a proactive risk mitigation strategy to ensure patient safety and well-being during and post-COVID-19. Embedded within the Certification process is an online training for staff to familiarize themselves with the Guidelines and Certification process.

Dato’ Lau Beng Long, Managing Director, Sunway Healthcare Group stated, “As a flagship tertiary and quaternary hospital in offering comprehensive services to our international patients, we are humble and grateful to receive full score from this accreditation. Our vision is to provide the best possible clinical care with compassion and make Sunway Medical Centre a go-to place for both local and international patients for their healthcare needs. This is testament to our healthcare group’s commitment in adhering to COVID-19 protocols to ensure the safety of our international patients while keeping them as comfortable as possible during their treatment journey.”

According to Karen Timmons, Chief Executive Officer, Global Healthcare Accreditation (GHA),”I am very pleased to congratulate Sunway Medical Centre for being the first hospital in Malaysia to achieve GHA’s Certification of Conformance with COVID-19 Guidelines for Medical Travel Programs. The certification demonstrates to patients, buyers and other key stakeholders that Sunway Medical Centre’s operational protocols, practices, and procedures have undergone an external review and reflect international best practices designed to keep traveling patients safe.”

For more information about Sunway Medical Centre visit: