The local government has decided to determine the status of Large-Scale Social Restrictions (PSBB) and set the next few months to face the new normal. Restaurants, offices, malls, and other public facilities that are remains open to keep the country’s economy running, no exception to business hotels.

In this regard, The Sultan Hotel & Residence Jakarta has also prepared itself to undergo a new normal phase.

Kristanto Prasetiabudi, as Director of Sales & Marketing explained, The Sultan Hotel & Residence Jakarta has implemented health and safety protocols related to the current pandemic.

The hotel management has also provided training to all staff of The Sultan Hotel & Residence Jakarta regarding health protocols in the new normal phase, including the use of Personal Protective Equipment (PPE) such as masks, gloves and face shields. The implementation of this health protocol starts from the entrance, where security officers carry out thorough checks including measuring the body temperature of guests using thermal guns, mandatory use of masks in hotel and residential areas, providing hand washing facilities and hand sanitizers in public areas.

“Standard Operating Procedures that we make are directly applied in daily activities. The SOPs provide guidance for many protocols that must be carried out, starting from picking up guests, rooms, meeting rooms, food preparation and everything related to service,” said Kristanto. “The layout of the restaurant and meeting rooms is arranged in such a way as to apply the concept of physical distance as recommended by the government, without reducing guest comfort. But for now, we are closing activities in the restaurant in accordance with applicable government regulations.” he continued.

“Every employee and guest who enters the hotel is required to wear a mask, wash their hands with hand sanitizer or hand washing soap and have their temperature checked. If the body temperature exceeds the specified limit, we do not allow employees or guests to enter the hotel premises. We do this for mutual security. With all the preparations that have been made, we are ready to welcome guests to stay and enjoy the facilities at Sultan Hotel & Residence. “He explained again.

To respond to the needs of people who already want to staycation but still want to feel safe, The Sultan Hotel has made a package called “Make Yourself at Home”. This package starts from IDR 1,300,000 net for a Deluxe room complete with breakfast, lunch and two snacks for two people, minibar, complimentary upgraded to a higher room category, including IDR 100,000 discount for food & beverage purchases in room service.

Not only that, The Sultan Hotel & Residence is also teaming up with the Jakarta Aquarium. For guests who stay and take the “Make Yourself at Home” package during this October, they are entitled to a 15% discount for entrance tickets and a 10% discount for FB consumption at Pingoo Restaurant Jakarta Aquarium. Simply by showing the bill from The Sultan Hotel & Residence Jakarta, guests can immediately enjoy attractive discounts (terms and conditions applied).

Apart from room packages, in the current new normal era, The Sultan Hotel & Residence Jakarta also accommodates weddings with a concept that refers to the application of health protocols. With the the layout that follow the rules of physical distancing, hygiene & sanitation and the implementation of service and food preparation. The wedding package starts from IDR 35,000,000 net which includes the selection of a room with a capacity of 50 people in Kudus Garden / Libra Garden / Swimming Pool / Semeru, 4 items of choice of food stalls and locations for pre or post wedding photo taking.

Food stalls are provided to replace buffets. Guests are not allowed to take food directly. The distance between the food stall and the guests is built by a rope stand and hotel staff will serve food selections. Cutlery is no longer provided on the table and will be provided by hotel staff at the time of food served. Queue arrangement is enforced to prevent the accumulation of guests in one area.

Making the decision to make a successful wedding party  is not an easy matter that can be made in just one night, therefore The Sultan Hotel & Residence Jakarta invites the prospective bride and groom to discuss this matter. Discussions and room tours of wedding venue areas can be boldly undertaken with their wedding sales virtually. As for food tasting, the prospective bride and family can do this before the wedding day with the concept of a food stall or bento box.

The Sultan Hotel & Residence Jakarta
Jl. Gatot Subroto, Jakarta 10002
Telp. (62) 21 5703600
Fax. (62) 21 5707020