Aligning with market demands remains a primary focus for every service provider, and Midtown Hotels Indonesia introduces new services and features to accommodate these demands. Held at Verwood Hotel & Serviced Residence last night (03/02), for the first time via www.midtown.id, Midtown Hotels Indonesia offers deferred payment options for hotel guests.
Facilitating Hotel Stays with Deferred Payment Option
The event last night commenced with the Remo Dance presented by the House of Achievement Children, a performance from the Surabaya Social Service Department. The Remo Dance, performed by children with disabilities, Rianda aged 22, and Sofi aged 12, under the auspices of the Surabaya City Government, was presented with finesse. During the event, Midtown Hotels Indonesia elaborated on one of its key focuses for 2024 through the Midtown Connect program, aiming to build a strong ecosystem between the company and the local community.
"We have to embrace and connect with society, both online and offline. Through the website, we aim to accommodate our guests' needs more easily and provide excellent and personalized services during their stay, and yes, we are connected!" stated Mr. Ronny P., CEO of Midtown Hotels Indonesia, addressing the invited guests directly.
The symbolic launch of the www.midtown.id website was carried out by Ronny Prasetya & Donny Manuarva, the General Manager Corporate of Midtown Hotels Indonesia. It was followed by the screening of a bumper video featuring the modern, clean, and informative website. "Be the best, or be the first," said Donny M., during a session regarding the initial goals of the newly launched Midtown Hotels Indonesia website. With the launch of this website, booking activities across all Midtown Hotels network in Indonesia, including Midtown Xpress Sampit, Midtown Xpress Balikpapan, Midtown Hotel Surabaya, Midtown Hotel Samarinda, Midtown Residence Surabaya, Midtown Residence Jakarta, Crown Prince Hotel Surabaya, and Verwood Hotel & Serviced Residence Surabaya, can now be easily conducted.
Donny M.'s statement was reinforced by Jane C., the Director of Sales & Marketing at Midtown Hotels Indonesia, during the event, "This new feature is the only one offered by the official hotel websites in Indonesia, try to check!" she concluded. The latest feature on the Midtown Hotels Indonesia website addresses the growing demand in the market. The pay-later service is one of Midtown Hotels Indonesia's key features in its offering. "Usually, you can pay later through other apps for booking rooms, but the price difference is significant, right? Now you can do it through our website at a better price," added Jane C.
Features such as pay-later options, discount promotions of up to 50%, and detailed facility listings for each unit, with easier operation, reflect the positive, extensive, and active hospitality provided by Midtown Hotels Indonesia to guests. Through the Elite membership loyalty program, Midtown Hotels Indonesia offers numerous benefits to all members. These include best price guarantees, ease of check-in and late check-out processes, personal rewards, up to 20% discounts, room upgrades, and reward points exchangeable for various products or services from affiliated merchants.
Attended by approximately 30 social media influencers and 35 media colleagues, the Website & Elite Membership Launch event felt both packed and intimate. The event was further enhanced with support from numerous sponsors such as EONS Skin Clinic, Bakmi GM, Granova, Pramita Lab, and Ella Skin Care. Once again, Midtown Hotels Indonesia strives to connect with guests, the local community, and other brands or stakeholders to foster a more integrated business ecosystem.