Repeating success in 2017 and 2018, G.H. Universal Hotel Bandung this time won the Best Guest Experience Prestige Hotel category from the Traveloka Hotel Awards 2019, Friday, January 24th at the Chrystal dining Chamber Restaurant G.H. Universal Hotel Bandung.
Ratings at the Traveloka Hotel Awards are based on consumer reviews of hotels that win. This positive review covers four categories of aspects namely food, cleanliness, service and overall. The winners are divided into 3 categories, namely the Value category, quality experience for consumers during their stay at the best price. Then the Premium category, quality experience for consumers with maximum comfort. The last one is the Prestige category, which is an exclusive experience for consumers that exceeds expectations. G.H. Universal Hotel Bandung achieved a glorious and proud achievement by getting the maximum score for the “Prestige” Best Guest Experience category.
“A sense of pride and gratitude for the achievements we have received, especially the award from Traveloka is an award that we received 3 years in a row. This award is obtained according to guest reviews. We say a big thank you to the guests and all levels of society who have given positive reviews about G.H. Universal Hotel Bandung. We will make this award a motivation to continue to provide maximum service, “said Cita Hepiningtias, General Manager G.H. Universal Hotel Bandung.