National Customer Day is celebrated every 4th of September every year. PHM Hospitality enlivens National Customer Day with thespirit of “Bringing Smiles to Millions” by visiting our hotel guests from various companies, in aim to strengthen relationships and share gifts as our appreciation and thank you for the good cooperation.

PHM Hospitality with THE HAVEN, THE 1O1, FRii Hotel, THE BnB and PHM Collection Hotel and Resort were giving unique experience to our customers, by serving hotel guests who are handled directly by all hotel division heads in each branch.

Moreover, THE HAVEN Bali Seminyak, invite guests to participate in the flash mob and distributing some gifts to the guests. THE HAVEN Bali Berawa also gave unique experience to guests which are General Manager disguised himself as security staff and served the guests during check-in and check out time.

“We hope National Customer Day builds the strengthening of our relationship with customers. Therefore, together with Panorama Group, we carry out the program of “Bringing Smiles to Millions” because guests are our main priority. Moreover, National Customer Day is the right momentum for PHM Hospitality to more understand guests needs. By going straight to serving guests like this, we aren’t just for formalities, but I want management to use them to dialogue with guests, hear their aspirations, so we can improve the quality of our services “Said Iwan Kurniawan, as Vice President of Revenue Distribution of PHM Hospitality.

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